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Legal

Privacy Policy

Last updated: May 2025 Effective: May 2025 GDPR Compliant
This policy explains how HOMB CLOUD FZ-LLC collects, uses, and protects your personal data when you visit hombcloud.com or get in touch with us. We are committed to handling your information with full transparency, in clear and honest terms, and in compliance with the General Data Protection Regulation (GDPR). If you have any questions, you can always reach us at info@hombcloud.com.

Contents

  1. Who we are
  2. What data we collect and why
  3. How long we keep your data
  4. Third parties we work with
  5. Your rights
  6. Cookies
  7. International data transfers
  8. Data security
  9. Changes to this policy
  10. Contact us

01 Who we are

HOMB CLOUD FZ-LLC is the data controller responsible for your personal information collected through this website. This means we determine how and why your data is processed, and we are accountable for keeping it safe.

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Company

HOMB CLOUD FZ-LLC
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Registered address

RAKEZ Business Zone, Al Nakheel Area, P.O. Box No. 10055, Ras Al Khaimah, United Arab Emirates
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Email

info@hombcloud.com

02 What data we collect and why

2.1 Contact form & direct enquiries

When you fill in a contact form or reach out to us directly, you voluntarily share:

Purpose: To respond to your enquiry about our services — cloud mining infrastructure, hosting, and the mining marketplace.

Legal basis: Consent — Art. 6(1)(a) GDPR

2.2 Marketing communications

If you opt in to receiving updates from us, we may use your contact details to send you relevant information, news, and communications via email, newsletter, social media channels, or other digital means.

You can withdraw this consent at any time — see Section 5.

Legal basis: Consent — Art. 6(1)(a) GDPR

2.3 Website & marketing performance

We collect anonymised and aggregated data about how visitors interact with our website — such as pages visited, session duration, and traffic sources. This helps us understand how the site is performing and improve the experience for future visitors.

Legal basis: Legitimate interests — Art. 6(1)(f) GDPR & consent where required

03 How long we keep your data

We retain your personal data for a maximum of 12 months from the date of collection, unless a longer period is required by law or you have an ongoing relationship with us.

Once this period expires, your data is securely deleted or anonymised. You can also request deletion at any time — see Section 5.

Your data, your choice. If at any point you want your information removed from our systems, simply email info@hombcloud.com and we will action your request within 30 days.

04 Third parties we work with

We use trusted third-party tools to operate our website and communications. These providers may process your data on our behalf and are bound by appropriate data processing agreements. We only share what is necessary for each service to function.

Analytics & advertising

Google Analytics, Google Ads, Google Tag Manager, Meta (Facebook) Ads, LinkedIn Ads — used to measure site performance and marketing effectiveness.

Scheduling

Calendly — used when you book a call with our team. Calendly may collect its own information in accordance with its own privacy policy.

Social & messaging

WhatsApp, Telegram, LinkedIn, Facebook — used for direct communication and sharing updates with our audience.

Email & CRM

Email marketing and customer relationship platforms used to manage newsletters, follow-ups, and service communications.

External forms & data collection tools

We may use external form providers such as Google Forms or similar tools to collect information from you. When you submit a form powered by a third-party provider, your data is processed and stored by that provider in accordance with their own privacy policy. By completing such a form, your data will be shared with the relevant provider.

We do not sell your personal data. Your information is never sold to, or traded with, any third party for their own commercial purposes.

05 Your rights

Under GDPR, you have the following rights in relation to your personal data. These rights apply at any time, free of charge.

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete information.

Erasure

Request the deletion of your data — the "right to be forgotten."

Withdraw consent

Stop receiving marketing at any time using the unsubscribe link in emails or by contacting us directly. This can be modified at any time.

Restriction

Request that we limit how we use your data in certain circumstances.

Portability

Receive your data in a structured, machine-readable format.

Lodge a complaint

Contact your local data protection authority if you believe we have not handled your data correctly.

To exercise any of these rights, email us at info@hombcloud.com. We will acknowledge your request promptly and respond within 30 days, as required by GDPR.

06 Cookies

What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember certain information about your visit — such as your preferences, which pages you viewed, or whether you have visited before. Cookies do not give us access to your device or any personal information beyond what you voluntarily share.

What cookies do we use?

How to manage your cookie preferences

When you first visit hombcloud.com, a cookie consent banner will ask for your preferences. You can choose which categories to accept or decline — except essential cookies, which are always required for the site to work.

You can update your preferences at any time through your browser settings, or by contacting us at info@hombcloud.com. Please note that disabling certain cookies may affect how parts of the website function.

07 International data transfers

Some of our third-party service providers operate outside the European Economic Area (EEA). Where this applies, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses approved by the European Commission — to protect your data in line with GDPR requirements.

If you would like more information about any specific transfer and the safeguards applied, please contact us at info@hombcloud.com.

08 Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or misuse. Access to personal data within our organisation is limited to those with a genuine need to process it as part of their role.

While we take every reasonable precaution, no method of data transmission over the internet is entirely secure. If you have concerns about the security of your data, please contact us directly.

09 Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed.

Continued use of hombcloud.com after any updates constitutes acceptance of the revised policy.

10 Contact us

If you have any questions about this policy, how we handle your data, or would like to exercise any of your rights, please get in touch — we are always happy to help.

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Email

info@hombcloud.com
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Website

hombcloud.com
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Registered address

HOMB CLOUD FZ-LLC, RAKEZ Business Zone, Al Nakheel Area, P.O. Box No. 10055, Ras Al Khaimah, United Arab Emirates
Christiaan Homburg from the Homb Cloud team
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Get in touch

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Phone / WhatsApp +31 6 409 95 285
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Website hombcloud.com
Quick enquiry via our Google Form

Please fill out this form to send your request, to place an order for our products or if you have any questions. We aim to respond within 24 hours.